Privacy Policy

Privacy Policy

At our online store, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect two types of information from our users: personal information and non-personal information.

1. Personal Information

Personal information refers to any data that can identify you as an individual. This may include:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (e.g., credit/debit card details, PayPal, etc.)

  • Account login credentials

We collect this information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact our customer service team

  • Participate in promotions, surveys, or other interactive features of our site

2. Non-Personal Information

Non-personal information refers to data that does not identify you as an individual. This may include:

  • Browser type and version

  • Operating system

  • IP address

  • Referring website URLs

  • Pages visited on our site

  • Time and date of your visit

  • Clickstream data

We collect this information using cookies, web beacons, and other similar technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Transactions

  • Fulfill and deliver your orders

  • Process payments

  • Provide order confirmations and updates

2. To Improve Your Experience

  • Personalize your shopping experience

  • Tailor product recommendations

  • Enhance website functionality

3. For Communication

  • Respond to your inquiries

  • Send promotional emails (if you opt-in)

  • Notify you about important updates, such as changes to our policies or services

4. For Security and Fraud Prevention

  • Protect against unauthorized access to accounts

  • Detect and prevent fraudulent transactions

5. For Legal Compliance

  • Comply with applicable laws, regulations, and legal processes

How We Protect Your Information

We take your privacy seriously and implement various security measures to protect your personal information, including:

  • Encryption of sensitive data (e.g., payment information) during transmission

  • Secure servers and firewalls

  • Regular security audits and updates

  • Restricted access to personal information to authorized personnel only

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. With Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Processing payments

  • Delivering orders

  • Hosting our website

  • Managing marketing campaigns

These service providers are obligated to keep your information confidential and use it solely for the purposes of providing the services we’ve requested.

2. For Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal obligations

  • Protect and defend our rights or property

  • Prevent fraud or abuse

  • Ensure the safety of our users

3. In Business Transfers

In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners as part of the business assets.

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us enhance your browsing experience. We use cookies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Enable certain website functionalities

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Your Rights and Choices

1. Access and Update Your Information

You can access and update your personal information by logging into your account or contacting our customer service team.

2. Opt-Out of Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of our emails. Please note that you will still receive transactional emails related to your orders or account.

3. Request Data Deletion

You may request the deletion of your personal information by contacting us. Please note that certain information may be retained to comply with legal obligations or resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.